1. Find a mechanic that meets your needs

Compare prices, location, and customer rating to find the mechanic that best meets your requirements.

We provide you with their phone numbers so you can call them, have them inspect your vehicle if necessary, negotiate and then agree on the repair fee.

2. Hire them on our platform; deposit repair fee into escrow

After you complete negotiations, return to our platform to hire the mechanic and deposit the agreed repair fee into escrow. It is important you hire them on our platform so you can benefit from our escrow and arbitration services.

Be careful when a mechanic doesn’t want you to hire him through our platform. If you do this, we wont't be able to hold them accountable.

3. Order replacement spare parts from us, pay in installments

If you need to buy spare parts, ask the mechanic to call us and provide us with your phone number. We will email you the invoice for the parts so you pay us directly. In most cases, the brand new parts we source come with up to 3 months' warranty.

In certain cases, we allow you pay for your purchase in monthly installments (additional fee applies).

4. Approve repairs

You will receive a notification once the job is completed asking you to approve the job. If you do not respond one way or the other, the funds held in escrow will be automatically released to the mechanic after 2 days. If there is a dispute with the repair and the mechanic fails to address it satisfactorily, you can request (or the mechanic) can request for the matter to be put into arbitration i.e. we will act as the independent arbitrator to settle the issue. All decisions taken by us are final.